Support

Feel free to call us without an appointment, write a message, exchange attachments with us or meet us via video chat – in person or together with your team.

WhatsApp
+49 15 15 24 21 24 1

Call*
+49 15 15 24 21 24 1

* Costs for calling a German mobile number

 

With your personal booking number, you can enjoy all the service benefits free of charge.

You do not need any verification, and your future inquiries will be treated preferentially by all language experts.

Found nobody at www.yes-sir.com?

Our language expert finder team will be happy to look at our global partner network.

Would you like to compare the cost of a book translation with 400 pages?

With Yes Sir!® you will find the right translator and receive the full price in seconds.

 

Would you like to expand into foreign markets?

Rely on the professional experience of your language expert based in the target market when it comes to communicating between cultures.

Attachments as an example, Translations are encrypted in accordance with GDPR. Only you and the translator will receive the key. Better than via e-mails: You can delete the attachment at any time even after it has been sent.

As the client, you can see from which city your desired language expert comes from. Use time zones for your rush orders.

If certificates are named, as an example the swearing, this will be checked and verified by Yes Sir!®.

Legal authorities such as courts and the police can request and agree on fees and travel expenses according to any law.

JVEG is for example that kind of law in Germany.

For the translation of notary contracts or patient reports, you can find sworn translators online or let us search. Search request (free of charge)

 

Translator / interpreter and client communicate directly with each other in the same language via the message center in the profile.

Clients can choose whether to pay to Yes Sir!® or directly to the translator / interpreter.

PayPal is only one of our solutions for a cheap and fast transfer around the globe.

We are set up for different time zones.

In particular, if you book a video chat with a one-hour time difference, we’ll make sure everyone is on time.

Our 24/7 support is available in an emergency.

For example, if the interpreter and the client cannot find each other.

As a traveler, you will receive useful tips from local translators, interpreters, and multilingual experts from 6 continents. From help with travel and immigration documents to doctors on-site and the most beautiful sights.

We will accompany the female interpreters when it gets dark. Female interpreters can call our support and be escorted to the car.

For free.

Compare offers in nearly 200 languages ​​today.

Get started right away!

 

FAQ

Contractor
Native speaker, professional translator/ interpreters and agencies

 

How to get 5-star reviews and turn the customer into a regular one?

Many clients don’t speak the language they are contracting. That is why we asked big and small clients what their reasons are to book a translator again or rely on other reviews. These 6 criteria are crucial to your success in addition to your qualifications.

⭐⭐⭐⭐⭐ Accuracy of the profile
⭐⭐⭐⭐⭐ Punctuality
⭐⭐⭐⭐⭐ Communication
⭐⭐⭐⭐⭐ Appearance
⭐⭐⭐⭐⭐ Preparedness
⭐⭐⭐⭐⭐ Price-performance ratio

How to avoid negative reviews?

Make sure all the details of messages and orders have been processed. Check your text or preparations. Are all agreements included? If you have questions, send a message directly to the client.

Any hints for beginners?

Collect newly learned vocabulary for the next time. Sure you refreshed your knowledge about the vocabulary regarding the respective field of expertise or subject. Write down the most important words and avoid mentioning protected trademarks to explain. You will find help with terminology databases, for example here:

Go to the European terminology database

Need a payment solution for extras?

The PayPal handling fee is 6% paid by the translator/ interpreter. Therefore, the language expert can require payments during and after the booking.

You might find this quite helpful for e.g., the meeting requires the interpreter longer than expected or other agreements for order changes.

How does it work?

1. Add the agreed amount at the end of the link below.

E.g.: With the link https://www.paypal.me/yesinterpreter/99,99 the customer pays €99,99

2. PayPal will process the payment securely and done in seconds. Yes Sir!® will confirm the payment by email.

3. On the 1st working day after submitting the order, we will send the credit note to the translator / interpreter.

Use only this payment link: https://www.paypal.me/yesinterpreter/

In addition to PayPal, we offer many other solutions. Give us a call.

Customer
Multilingual teams, government, private, and business customers

 

How much does Yes Sir!® charge for this 24/7 service including all advantages?

You will not receive any invoice from us, the translator / interpreter will pay the 6% service fee.

How is the quality of the translation / interpretation ensured?

All certificates and qualifications relating to language skills mentioned in the profile will be checked by Yes Sir!® and then marked with a green tick as verified.

Need a payment solution for extras?

In addition to the direct payment to the translator / interpreter you can pay the agreed amount with PayPal & Yes Sir! ® in seconds, cashless and secure. The use of PayPal is free for you.

You might find this quite helpful for e.g., the meeting requires the interpreter longer than expected or other agreements for order changes.

How does it work?

1. Add the agreed amount at the end of the link below.

E.g.: With the link https://www.paypal.me/yesinterpreter/99,99 the customer pays €99,99

2. PayPal will process the payment securely and done in seconds. Yes Sir!® will confirm the payment by email.

3. On the 1st working day after submitting the order, we will send you the credit note.

Use only this payment link: https://www.paypal.me/yesinterpreter/99,99

In addition to PayPal, we offer many other solutions. Give us a call.